Privacy Policy
1. Information We Collect
When you submit a case or contact us, we may collect:
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Name, email address, and phone number
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Wallet addresses, transaction details, or scam-related evidence you provide
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Technical data such as IP address, browser type, and usage data (for site security and analytics)
2. How We Use Your Information
We use the information collected to:
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Investigate your case and attempt recovery of your crypto assets
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Communicate with you about your case status or service updates
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Improve our services and strengthen our fraud detection tools
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Ensure security and compliance with applicable laws
3. Sharing of Information
We do not sell, rent, or trade your information. We may share data only when:
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Required by law or to comply with legal processes
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Working with trusted partners (such as exchanges, cybersecurity teams, or legal authorities) strictly for case resolution
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Protecting the safety and security of our clients and business
4. Data Security
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All information is encrypted during transfer and storage
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Access is restricted to authorized team members only
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We implement industry-standard security measures to safeguard your data
5. Your Rights
You have the right to:
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Request access to the personal information we hold about you
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Request corrections or updates to your information
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Request deletion of your information (subject to legal and contractual obligations)
6. Cookies & Tracking
We may use cookies and analytics tools to improve your browsing experience and website performance. You can adjust cookie preferences in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: